Our Company Policies

Privacy Policy

Trade Granite respects your right to online and offline privacy, and as such, any information provided by you will not be used for any purposes other than that of Trade Granite's customers services, administration and marketing. Details provided for quotation, invoicing or other purposes will be retained on file indefinitely for ease of future return custom processing or to facilitate the need for future contact between the said parties and Trade Granite. Should you wish to be removed from our customer database, you can email us using our contact page to request action. The details of any sales, quotations or negotiations entered into with Trade Granite will never be shared with any 3rd parties, and you can be certain that any discussions held with our Trade Granite team will only be utilised within the company.

Customer Service Policy

At Trade Granite we are constantly striving to improve our service to you, the customers, the most important part of our team. To help us with the constant evolution of our services, we welcome any feedback on any of Trade Granites service areas, both positive and negative. Whether you have suggestions or comments on the website, our sales service or even our installation and post-installation care, feel free to contact us at our customer service improvement address, and we will look to contact you as soon as possible regarding your suggestions, and any possible or future actions arising from it. Trade Granite is committed to providing the best service in the bespoke granite trade insdustry possible, so your input is greatly appreciated.

Our Partners

Trade Granite has various business associates with which we have developed close working relationships over the years. Whilst we will not share your information directly with these companies, we can certainly recommend their services as part of our commitment to providing you with the best possible results for your project build.